Balm House Delivery Details

Unlike many other companies, we offer FREE First Class shipping on every single order. We want you to get your products as quickly and safely as possible at no extra cost to you.

All orders are sent using the Royal Mail First Class service.
Free shipping does not include a tracking number, if you would like to track your order, you can upgrade to tracked for only £1.00. 

We strongly recommend selecting the tracked option if your order is over £30.

United Kingdom
Upgrade to tracked for just £1.00

Cost is based on weight
All orders under 1KG - £6.00
All orders over 1KG - £10.00

Rest of the world
Unfortunately, at this time we do not ship outside of the European Union.

Royal Mail delivery estimates are 1-2 business days for First Class mail. However, please allow up to 5 working days before contacting us.

Orders are sent out within 24 hours of being placed.

We cannot be held responsible for non-tracked deliveries going missing.